Dear Dr. Peloso and VCNM staff. I want to thank you all again for a successful repair to the protruding and painful veins in my left leg. It had been steadily worsening for many years. Now there is not even a hint of the former condition. You and your friendly, professional staff made the whole process easy. I look forward to recommending your service to my family and friends. June 2011.
I had vein ablation and an ambulatory phlebectomy performed on both legs at the end of June 2010. I had the utmost confidence in Dr. Peloso and the staff. After my inital consultation, I felt very comfortable with the procedures to be performed and what to expect. The patient booklet - with the markings for my legs - was very informational. I always felt comfortable calling the office if I had any other questions or concerns.
Dr Peloso and the staff are some of the most professional individuals I have come across in the medical field. The entire staff is friendly, compassionate and caring. I have spoken very highly about Dr. Peloso and the staff and would recommend the Vein Center of New Mexico in a heartbeat! Thank-you for the service you provide to the community!
I am very happy the results. I would recommend this procedure to anyone. I can finally wear short pants which I haven’t done in years. Of course now the rest is up to me I need to tighten and firm up. Thank you so much. Your staff is very kind and shows concern for their patients.
I am a Registered Nurse and patient of Dr. Peloso. I have been to several other vascular surgeons for my painful varicose veins and have not had successful treatment and have not been happy with the care I received. Walking into the Vein Center was amazing. The office is peaceful and the staff courteous and knowledgeable. Dr. Peloso treated my abnormal veins and my leg is pain free and I can wear skirts again! Every visit was quick and the staff could not have been more helpful. By far the best place to go for vascular problems.
I believe there are two major components to any medical experience: the quality of the medical professional and the way in which the patient is treated. My vein surgery was performed by a skilled surgeon and although somewhat involved was minimally uncomfortable, healed quickly and left barely noticeable tiny scars. The qualifications and skill of the surgeon were excellent! The way in which I was treated — from the moment I called to schedule my first appointment — is what makes this practice stand out. There is a delicate balance between friendliness and professionalism and the Vein Center of NM has mastered it. Neither was sacrificed for the other. From the receptionist through the techs, nurses and the doctor, I always felt like I was a person — not just a patient. That is a huge difference! I would (and have) recommend Vein Center of NM to anyone in need of vein care.
What does our office do well?
- All professional, personable, caring, efficient. They were all great. I am a health professional who has high standards of care they meet them all. Thanks!
- Great patient care, prompt service/care, great follow through, great patient education.
- Relates well to people, explains procedures well.
- They are friendly, informative, helpful, I felt like I was a person not a number.
- Timeliness never kept waiting for an appointment.
- Everyone is friendly and puts you at ease when you call the office with a concern you get help!
- Everything!
How can we improve our service to our patients?
- Your office is one of the best medical offices I’ve been to, it starts at the reception desk thru all your medical staff, they are terrific.
- Can’t suggest anything my experience was great.
- No improvement needed.
- Already great.
- I can’t think of anything.
- Just keep doing what you’re doing.
- Don’t know you’re pretty good now!
Additional comments and suggestions:
- Very pleased with everything thank you! I’m 28 and haven’t worn shorts in 14 yrs! I can’t wait for summer to get here.
- I always recommend the Vein Center of New Mexico to all of my friends and family members.
- I am more than satisfied and happy with everyone here and have recommended you without reservation to several friends.
- Instructions were excellent.
- One of the best Doctors offices I ever been.
- I have recommended your office to others.
